Case Study Long Term Benefits of Conflict Resolution in High Schools and Implementation in the Workplace
Within any organization conflict is bound to arise. “Conflict is an inevitable part of any collective activity or organization, including schools. People are in conflict when the actions of one person are interfering, obstructing or in some other way making another's behaviour less effective.” (As cited in Tschannen-Moran, 2001, p.) Understanding this, it is not so surprising that conflict resolution has become a topic of focus for both schools and the workplace. Yet, the question remains, what are the long-term benefits of implementing conflict resolution programs in high schools? And, should these types of programs be implemented in the workplace as well?