This six-page graduate paper describes how Human Resources currently functions as a strategic business partner in two major areas of the organization. The paper makes recommendations on how Human Resources could function more effectively as a strategic business partner. Human Resource departments are closely linked to business strategic plans focused on quality, customer service, productivity, employee involvement, teamwork, and workforce flexibility. The paper discusses a department in the UNC Health Care System, an organization responsible for health care needs of numerous people, has excellent employee relations policies. There is room for improvement in its recruitment process. Novel and excellent ideas exist to make the workplace more productive and responsive to customer wants. 6 pgs. Bibliography lists 6 sources.
